The largest issue with UltraHD displays, and any HiDPI display, is operating system and application support. Sure, you can run a desktop at full resolution with no scaling but that is almost impossible for anyone to actually use. To get any real benefit from any HiDPI display you are going to need OS and Application support.

In this area OS X is far ahead of Windows. With the Retina MacBook Pro released almost 18 months ago now, there has been a much bigger push to get OS and App support working there. It isn’t perfect still as there are many apps that lack HiDPI support (including Office). The exact nature of how well OS X works with HiDPI displays that aren’t the native display for the system isn’t perfect either.

Plugging my 2013 15” MacBook Pro into the Dell UP3214Q I expected to see options for scaling. Unfortunately I saw nothing of the sort with only the native resolution available for me to choose from. Attempting to use SwitchResX and other hacks to enable scaling also did not work for me. As always user error is a likely culprit for those, but that OS X isn’t aware of high-resolution displays by default is surprising. Perhaps Apple will not do this until they have their own UltraHD panel, but with the UltraHD support of the new Mac Pro being such a big deal the lack of support here is a shortcoming. (Note: this is updated in the first beta build of OS X 10.9.3 which I don’t have access to but Anand wrote about.)

Windows still lags behind here. Windows 8.1 was supposed to deliver better DPI scaling for multiple monitor setups but I have not seen that. Setting the UP3214Q to scale correctly means that my other 27” displays now have giant icons and are worthless for working on. Since running a single display is not a sacrifice I am willing to make I have to choose the option that best bridges the two.

Application support is still very lacking on the PC side. Most programs exhibit jagged edges and other issues when DPI Scaling enabled. Some applications are there, but it’s the exception rather than the rule. However, with Ultrabooks adopting HiDPI displays faster and faster, I fully expect Windows to push to get this right in the next 8-12 months.

What else is behind the times is the DisplayPort 1.2 interface. As I mentioned earlier, you need to enable MultiStream Transport mode to get a 60 Hz UltraHD image on the Dell. This really treats it as a pair of 1920x2160 displays instead of a single monitor, as there are no DisplayPort chips that can support the higher resolution. The specification should allow for it but no silicon vendors have taken advantage of that as there has been no need until now.

Unfortunately MST support is incredibly flaky. It works great, and then your computer hibernates and the monitor won’t wake up until you power cycle it. Or the two sides get out of sync and you have correct colors on one side and an incorrect color profile on the other side. I had half of the screen change resolution on me one day and the other side remain the same. After a firmware update I felt most of these issues were resolved, but as soon as I updated the Dell Calibration software, the monitor would no longer stay in sync in MST mode anymore. You also have to give up Uniformity Compensation on the Dell to use MST.

Note: The firmware update that I installed is not being provided to end users. You would need to exchange your monitor for a refurbished one with the updated firmware from Dell. More details can be read in the thread on Dell's website here.

HDMI 2.0 could also provide a solution to this, but no one currently ships HDMI 2.0 products. Most TVs claiming HDMI 2.0 are really only HDMI 1.4 that support a specific feature of HDMI 2.0 (4:2:0 chroma subsampling support) but they label them as HDMI 2.0 anyway. Until real HDMI 2.0 silicon is available, HDMI support for UltraHD is also limited to 30 Hz. So right now you have two real choices for UltraHD resolution support: 30 Hz that works, or 60 Hz that can be problematic.

The MST feature on the Dell UP3214Q started out working poorly for me. It didn’t wake up from sleep and the other issues I mentioned. A firmware update from Dell seemed to resolve all of these. It always woke up from sleep and the color profiles managed to stay in sync as well. Dell also released a new update to their calibration software that lets you take advantage of the two CAL presets in the monitor. As soon as this was installed a new issue cropped up. In MST mode, the two halves of the monitor would flicker, then it would turn off completely, then back on, then repeat. Only disabling MST fixes this, which then puts me back at a 30 Hz refresh rate.

So at the moment, UltraHD is half-ready when it comes to hardware and software. It has improved a bit over the past few months ago, but it still isn’t quite ready for everyone yet.

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  • Taracta - Tuesday, April 1, 2014 - link

    I don't know what is considered by many as HiDPI but this monitor is most definitely not HiDPI at just 140 DPI! I know that most highend monitors are ~ 100 DPI and common one are even lower but I don't see why 140 DPI would be such a big deal. Are the Icons that much smaller? Are the alphanumeric character unreadable?

    I believe the the ridiculously low DPI of generations of monitor has made expectation of huge icons and lettering the norm and they are just not needed. You can see the icons and characters perfectly fine at 140DPI no scaling is needed!
  • houkouonchi - Friday, April 4, 2014 - link

    Yeah I think its just people set in their ways. Even when I had an out-dated prescription and saw worse than 20/20 I still would have no problem with that size. The only thing I can think of is that is just how most people have used computers and are stuck in their ways. I used 1600x1200 on a 17 inch CRT way back in the days (pre windows-2000) and soon after when I switched to linux I was 2560x1920 on a 22 inch CRT. It was even a bit blurry but it was still not a problem and that was 160 PPI. With a super sharp 140 PPI display why do people need scaling? I don't use scaling even on a 200 PPI+ display.
  • JDG1980 - Tuesday, April 1, 2014 - link

    Personally, I'd like to see a 39" 4K monitor, using the same VA panel in the Seiki TV but with a 60 Hz input. The Seiki TV is OK for productivity apps, but if you play any games or watch videos, as I do, then the low frame rate is a deal-breaker.

    A 39" monitor at 4K would provide an absolutely huge workspace - you would no longer need a multiple monitor setup. And the DPI isn't much higher than a standard 27" 2560x1440 monitor, so you don't need to use the Windows scaling that so many applications still don't do properly. (Microsoft really needs to do something about this - right now they seem content just to hope everyone eventually moves to Metro, which they aren't and won't.)
  • sk317bge - Tuesday, April 1, 2014 - link

    Chris H. - does the Dell preset for Game exist? On my 24", the Game mode has less lag (by many milliseconds), with a tradeoff that the color is a bit too overdriven.
  • GTVic - Tuesday, April 1, 2014 - link

    May be UltraHD in comparison to a TV, but 138 DPI is something I would sneeze at. A 50% increase in pixel density compared to a standard 16:10 24" monitor with 94 DPI is not enough.
  • lokitx - Tuesday, April 1, 2014 - link

    Everyone should read this before purchasing this monitor:
  • praeses - Tuesday, April 1, 2014 - link

    You mention the usefulness of contrast over brightness in this instance. As LED monitors do lose a notable amount of brightness over time, are you able to re-test the brightness of a monitor that you have previously tested and recorded the numbers on and report the differences?

    I suspect over the long term having a monitor that can go brighter than needed may be more useful than suspected.
  • Human Bass - Tuesday, April 1, 2014 - link

    It was looking quite decent, but that lag, wow, seems like a motion blur city.
  • cjl - Wednesday, April 2, 2014 - link

    Lag does not cause motion blur. Lag is how long a display takes to react to an input, and is usually (in the case of displays like this) caused by a delay in the image processing circuitry in the display itself. Motion blur on the other hand would be caused by a slow pixel response time (where the pixels themselves take a long time to change states after the display has already begun to refresh).
  • Death666Angel - Tuesday, April 1, 2014 - link

    I'm more looking for the 28" Dell one, much better price/performance for me. 600€ is nearly as much as I paid for my 1440p monitor not that long ago. Incredible.

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